Lexogen Customer Portal
  1. Lexogen Customer Portal
  2. Customer Feedback

Customer Feedback

We would love to hear about your experience! Your feedback and suggestions help us to continuously improve Lexogen's products, support and NGS services for you.
Thank you for your valuable feedback!

  • Feedback

    Please share your feedback and suggestions on Lexogen's products, support, and NGS services, so we can continue to serve you best!

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project?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":36},"layout":"default","localId":"5bce9f48-5d30-48d4-b4c0-eaa33e42fd20"}},{"type":"paragraph","attrs":{"localId":"2862a188-ac73-49d8-aa91-79272c089dce"},"content":[{"type":"text","text":"Did the Service fulfill all your needs?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":37},"layout":"default","localId":"02340740-6394-449c-a66d-e5c1509b0246"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"30adbd17-647a-4aa5-bfc8-5a698b4899d9"},"content":[{"type":"text","text":"Which aspects of the Service fell 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Lexogen?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":44},"layout":"default","localId":"23f5e95e-8fcd-4f62-8af0-42173a55a7ec"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"a15f962b-9d8a-4309-90dc-24d79ba17c66"},"content":[{"type":"text","text":"What experience was it that made you perceive a too slow response time?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":52},"layout":"default","localId":"899fd6dc-3174-47e5-af2d-91930c6bec15"}}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"paragraph","attrs":{"localId":"a243fae0-7e30-47ec-ad20-e44097064b76"},"content":[{"type":"text","text":"How do you rate the performance quality of Lexogen’s products or service?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"1e290451-316d-46ee-af2c-65bd22f8f1a6"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"022c141a-ba62-4e5c-afcf-74656c0f5bcb"},"content":[{"type":"text","text":"What experience was it that made you perceive a lack of quality in Lexogen’s products or service?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":50},"layout":"default","localId":"762d73f8-6fc9-4b3a-8dc0-fc1eaf7c08d4"}}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"paragraph","attrs":{"localId":"6309e730-41bd-4c2b-ac78-322861945010"},"content":[{"type":"text","text":"How likely are you to recommend Lexogen to a friend or colleague?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":54},"layout":"default","localId":"48d582ea-5f7e-4de2-8cf1-7c7ff82640a5"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"24c2250e-0b60-406a-9dbc-5cdcc3449967"},"content":[{"type":"text","text":"What can we do better? ","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":9},"layout":"default","localId":"a30b771d-2721-4497-a848-37a5cda6de30"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"b7404a7d-0fc1-41e7-ab07-d8ee19274ff8"},"content":[{"type":"text","text":"What did you like most? How do we stand out?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":51},"layout":"default","localId":"270b9477-d0dd-4f1c-8f95-57c2ef7913e6"}}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"paragraph","attrs":{"localId":"5c16cdba-8a2e-43eb-a079-696ed3e3cbf3"},"content":[{"type":"text","text":"We may contact you to follow up on your feedback. Are you ok with that?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":47},"layout":"default","localId":"1d91ceaf-cd7b-43ba-8fd4-2fcb9a185303"}},{"type":"paragraph","attrs":{"localId":"38116a61-fde7-4d82-96d3-fe0a523ea7d8"},"content":[{"type":"text","text":"Contact Details","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":24},"layout":"default","localId":"04629ba3-757b-4fa4-847d-ab1117dc89ab"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":22},"layout":"default","localId":"552102a7-af37-4930-bf86-7480705e86eb"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":26},"layout":"default","localId":"3ff27660-32db-4de3-ba4b-a0a5cd3f32ac"}},{"type":"paragraph","attrs":{"localId":"089c5161-653e-40a4-b444-ffa1ad849245"},"content":[{"type":"text","text":"Your feedback and contact information is treated confidentially. 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