Data Analysis Support
To help us provide you with a speedy resolution, please include details of your data analysis tools and parameters, reference annotation(s), sample type, RNA quality, sequencing instrument and formats, and indexing details; as well as which kit(s) were used (e.g. Kit name, Catalog no., lot no(s)).
Useful results to attach that will help us evaluate your issue thoroughly include: Fastqc reports, read mapping statistics, copies of pipeline error messages or log files, and any other analysis output files or charts that are relevant to your request. If you need a link to upload larger data files please let us know in the Description and we will set this up for you.
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