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Lexogen Customer Portal

Welcome to the Lexogen Customer Portal!

Please select an option below to contact our Technical Support team!

Find more technical information in the online Frequently Asked Questions (on each Product Page of our website), or check out our Support Resources Page. You can also contact us anytime via email at support@lexogen.com

Featured portals

  1. Technical Support

    Our team of Application Scientists is here to assist you with your technical enquiry.
    Alternatively you can email us directly at support@lexogen.com

  2. Customer Feedback

    We would love to hear about your experience! Your feedback and suggestions help us to continuously improve Lexogen's products, support and NGS services for you.
    Thank you for your valuable feedback!

Suggested forms

  • Product Technical Support in Technical Support

    Sample or library prep results, protocol handling, sequencing runs, and general kit applications.

  • Distributor Technical Support in Technical Support

    Contact form for Lexogen Distributors to raise technical support requests on behalf of their customers.

  • Data Analysis Support in Technical Support

    Analysis and interpretation of sequencing data; sequencing run demultiplexing, data analysis platform use (Kangooroo), and analysis pipelines.

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