Lexogen Online FAQs

How can I get updates on the project status?

We will inform you via email once your samples have arrived to us safely. If something unexpected happens (e.g., QC failed for some samples), you will be notified. After project completion, you will receive an email with instructions for data download and, if data analysis was part of your project, the data analysis report via email. If you want more updates, please write to us at services@lexogen.com.

Have feedback for us or need more information? Send us a request or write to us at support@lexogen.com.