Lexogen Online FAQs

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We will inform you via email once your samples have arrived with us safely. If something unexpected happens (e.g., QC failed for some samples), you will be notified. After project completion, you will receive an email with instructions for data download, and, if data analysis was part of your project, the data analysis report via email. If you want more updates, please write to us at services@lexogen.com.

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