{"xsrfToken":"2657d4a0b64455618f767c9f5db345c378bc570f_lout","branding":{"id":"4","key":"fc","name":"Customer Feedback","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#00394f","headerLinkHoverBGColor":"#00394f","headerBadgeColor":"#00394f"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/0a136aca-c2f6-4162-8e51-d63587603637/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjOTdjOWZiMC0xZmVjLTRlNGMtOTk0NS1hOTBmM2EyYjMwNGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBhMTM2YWNhLWMyZjYtNDE2Mi04ZTUxLWQ2MzU4NzYwMzYzNyI6WyJyZWFkIl19LCJleHAiOjE3NDQ4NzYyMjIsIm5iZiI6MTc0NDg3NTYyMn0.b-wSF61YEyG68PSHnr8mcZummjSVQzGfHTOikbOO_jU&client=c97c9fb0-1fec-4e4c-9945-a90f3a2b304e&mode=fit","logoId":"0a136aca-c2f6-4162-8e51-d63587603637","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Lexogen Customer Portal!","sharedPortalName":"Lexogen Customer Portal ","userInitialAnnouncementHeader":"Please select an option below to contact our Technical Support team!","userInitialAnnouncementMessageWiki":"<p>Find more technical information in the online Frequently Asked Questions (on each <a href=\"https://www.lexogen.com/products\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Product Page of our website</a>), or check out our <a href=\"https://www.lexogen.com/resources/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Support Resources Page</a>. You can also contact us anytime via email at <a href=\"mailto:support@lexogen.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">support@lexogen.com </a></p>","translations":{"fi-FI":{"localeDisplayName":"Finnish (Finland)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Lexogen Customer Portal!","sharedPortalName":"Lexogen Customer Portal ","announcementHeader":"Please select an option below to contact our Technical Support team!","announcementMessage":"Find more technical information in the online Frequently Asked Questions (on each [Product Page of our website| https://www.lexogen.com/products]), or check out our [Support Resources Page| https://www.lexogen.com/resources/]. You can also contact us anytime via email at [support@lexogen.com | mailto:support@lexogen.com]","localeDisplayName":"English (United States)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"sk-SK":{"localeDisplayName":"Slovak (Slovakia)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"zh-CN":{"localeDisplayName":"Chinese (China)"},"it-IT":{"localeDisplayName":"Italian (Italy)"},"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pl-PL":{"localeDisplayName":"Polish (Poland)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"sv-SE":{"localeDisplayName":"Swedish (Sweden)"},"cs-CZ":{"localeDisplayName":"Czech (Czechia)"},"fr-FR":{"localeDisplayName":"French (France)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#003c5a","helpCenterTitleColor":"#f8f8f8","bannerMediaApiUrl":"https://api.media.atlassian.com/file/bfb03d5c-1b8d-4132-91ce-c3005af2e2ae/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjOTdjOWZiMC0xZmVjLTRlNGMtOTk0NS1hOTBmM2EyYjMwNGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmJmYjAzZDVjLTFiOGQtNDEzMi05MWNlLWMzMDA1YWYyZTJhZSI6WyJyZWFkIl19LCJleHAiOjE3NDQ4NzYyMjIsIm5iZiI6MTc0NDg3NTYyMn0.kBSTVpz6s3RZKj2QFEShnQLQPahGMeLjq3shLKBpfQ0&client=c97c9fb0-1fec-4e4c-9945-a90f3a2b304e&height=300&mode=fit","bannerMediaApiFileId":"bfb03d5c-1b8d-4132-91ce-c3005af2e2ae","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"4","key":"fc","projectId":10003,"serviceDeskId":4,"name":"Customer Feedback","description":"<p>We would love to hear about your experience! Your feedback and suggestions help us to continuously improve Lexogen's products, support and NGS services for you. <br> Thank you for your valuable feedback!</p>","portalBaseUrl":"/servicedesk/customer/portal/4","reqTypes":[{"id":"10018","name":"Feedback","descriptionHtml":"","callToAction":"Feedback","introHtml":"<p>Please share your feedback and suggestions on Lexogen's products, support, and NGS services, so we can continue to serve you best!</p>","icon":10560,"iconUrl":"https://lexogen-customerportal.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10560","groups":[5],"key":""},{"id":"10019","name":"Complaint","descriptionHtml":"","callToAction":"Complaint","introHtml":"<p>We welcome any complaints as an opportunity to ensure the quality of our products, support and services meet your needs and expectations. Please select a complaint category below and we will be in touch to help asap!</p>","icon":10559,"iconUrl":"https://lexogen-customerportal.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10559","groups":[],"key":""},{"id":"10040","name":"Distribution Complaint","descriptionHtml":"","callToAction":"Distribution Complaint","introHtml":"","icon":10554,"iconUrl":"https://lexogen-customerportal.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10554","groups":[],"key":""},{"id":"10063","name":"Tech Support Customer Satisfaction Survey","descriptionHtml":"","callToAction":"Tech Support Customer Satisfaction Survey","introHtml":"<p>Take our 2 minute survey and let us know how we can improve your experience!</p>","icon":10309,"iconUrl":"https://lexogen-customerportal.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10309","groups":[],"key":""}],"reqGroups":[{"id":5,"name":"General"}],"orderMapping":{"5":[10018],"6":[10040]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"FC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjOTdjOWZiMC0xZmVjLTRlNGMtOTk0NS1hOTBmM2EyYjMwNGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ4NzY4MjIsIm5iZiI6MTc0NDg3NTYyMn0.38QIvKTfSGF5dvTLg2nnL23npqRTdDx-JASMKMi47vg","targetCollection":"upload-project-10003","endpointUrl":"https://api.media.atlassian.com","clientId":"c97c9fb0-1fec-4e4c-9945-a90f3a2b304e","tokenDurationInMins":20}},"reqCreate":{"id":10018,"projectId":10003,"form":{"name":"Feedback","descriptionHtml":"","callToAction":"Feedback","intro":"<p>Please share your feedback and suggestions on Lexogen's products, support, and NGS services, so we can continue to serve you best!</p>","instructions":"","icon":10560,"iconUrl":"https://lexogen-customerportal.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10560","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Institution","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10593","fieldConfigId":"10897","label":"Customer Feedback Comments","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10073","fieldConfigId":"10174","label":"Sales Region","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"10172","label":"USA Nth California/Pacific Mid West - Grant","selected":false,"children":[]},{"value":"11947","label":"USA Pacific Nth West/Alaska - Laurena","selected":false,"children":[]},{"value":"11948","label":"USA Pacific Sth West/Sth. California/Hawaii - Brenna","selected":false,"children":[]},{"value":"10173","label":"USA Nth Central - Sabra","selected":false,"children":[]},{"value":"11949","label":"USA Sth Central - Andrew","selected":false,"children":[]},{"value":"10174","label":"USA Nth East - Jeff","selected":false,"children":[]},{"value":"11060","label":"USA Sth East - Brianna","selected":false,"children":[]},{"value":"11059","label":"DACH-Austria/Bavaria - Eva","selected":false,"children":[]},{"value":"10176","label":"DACH-Germany - Sonja","selected":false,"children":[]},{"value":"11950","label":"DACH-East Germany - Hajar","selected":false,"children":[]},{"value":"11951","label":"DACH-Switzerland - Chayma","selected":false,"children":[]},{"value":"10177","label":"Distributor Country","selected":false,"children":[]},{"value":"11952","label":"All territories","selected":false,"children":[]},{"value":"10175","label":"UK (do not use)","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10064","fieldConfigId":"10165","label":"Products","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"12467","label":"CORALL for Blood","selected":false,"children":[]},{"value":"12468","label":"CORALL for FFPE","selected":false,"children":[]},{"value":"11786","label":"CORALL mRNA-Seq V2","selected":false,"children":[]},{"value":"11784","label":"CORALL Total RNA-Seq V2","selected":false,"children":[]},{"value":"12469","label":"Kangooroo ","selected":false,"children":[]},{"value":"10139","label":"LUTHOR HD 3' mRNA-Seq","selected":false,"children":[]},{"value":"12470","label":"LUTHOR HD Pool 3´mRNA-Seq","selected":false,"children":[]},{"value":"12471","label":"LUTHOR single cell dispenser","selected":false,"children":[]},{"value":"10149","label":"Modules and Add-ons","selected":false,"children":[]},{"value":"11788","label":"Poly(A) Selection","selected":false,"children":[]},{"value":"11783","label":"QuantSeq FWD 3' mRNA-Seq with UDIs (V2)","selected":false,"children":[]},{"value":"12472","label":"QuantSeq FWD 3´ mRNA-Seq for FFPE","selected":false,"children":[]},{"value":"10137","label":"QuantSeq-Pool Sample-barcoded 3' mRNA-Seq","selected":false,"children":[]},{"value":"12473","label":"QuantSeq REV 3´ mRNA-Seq V2","selected":false,"children":[]},{"value":"10138","label":"QuantSeq-Flex Targeted RNA-Seq","selected":false,"children":[]},{"value":"10142","label":"RiboCop rRNA depletion","selected":false,"children":[]},{"value":"10144","label":"SIRVs","selected":false,"children":[]},{"value":"10143","label":"SLAMseq","selected":false,"children":[]},{"value":"10141","label":"Small RNA-Seq","selected":false,"children":[]},{"value":"12474","label":"SPLIT One-step FFPE RNA Extraction","selected":false,"children":[]},{"value":"10145","label":"SPLIT RNA Extraction","selected":false,"children":[]},{"value":"10146","label":"TeloPrime full-length cDNA Amplification","selected":false,"children":[]},{"value":"11787","label":"TraPR","selected":false,"children":[]},{"value":"11789","label":"12 nt Unique Dual Indexing (UDI) Solutions","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10215","fieldConfigId":"10334","label":"CSAT Lexogen Experience","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"10733","label":"1","selected":false,"children":[]},{"value":"10734","label":"2","selected":false,"children":[]},{"value":"10735","label":"3","selected":false,"children":[]},{"value":"10736","label":"4","selected":false,"children":[]},{"value":"10737","label":"5","selected":false,"children":[]},{"value":"11796","label":"6 - somewhat satisfied","selected":false,"children":[]},{"value":"11797","label":"7 - satisfied","selected":false,"children":[]},{"value":"11798","label":"8 - very satisfied","selected":false,"children":[]},{"value":"11799","label":"9 - extremely satisfied","selected":false,"children":[]},{"value":"11800","label":"10 - completely 100% satisfied","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10592","fieldConfigId":"10896","label":"Performance Quality Rating","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"11801","label":"1 - poor","selected":false,"children":[]},{"value":"11802","label":"2 - disappointing","selected":false,"children":[]},{"value":"11803","label":"3 - suboptimal","selected":false,"children":[]},{"value":"11804","label":"4 - acceptable","selected":false,"children":[]},{"value":"11805","label":"5 - average","selected":false,"children":[]},{"value":"11806","label":"6 - good","selected":false,"children":[]},{"value":"11807","label":"7 - great","selected":false,"children":[]},{"value":"11808","label":"8 - excellent","selected":false,"children":[]},{"value":"11809","label":"9 - outstanding","selected":false,"children":[]},{"value":"11810","label":"10 - exceeds expectations","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_10082","fieldConfigId":"10183","label":"Department","description":"Select all applicable department(s) who should be notified of feedback","descriptionHtml":"<p>Select all applicable department(s) who should be notified of feedback</p>","required":false,"displayed":false,"presetValues":[],"values":[{"value":"10237","label":"Tech Support","selected":false,"children":[]},{"value":"10238","label":"Product Management","selected":false,"children":[]},{"value":"10239","label":"Marketing","selected":false,"children":[]},{"value":"10240","label":"Services","selected":false,"children":[]},{"value":"10241","label":"R&D","selected":false,"children":[]},{"value":"10242","label":"Production","selected":false,"children":[]},{"value":"10243","label":"Distribution","selected":false,"children":[]},{"value":"10244","label":"Sales","selected":false,"children":[]},{"value":"10245","label":"Quality Control","selected":false,"children":[]},{"value":"10246","label":"Management","selected":false,"children":[]}]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"10000","label":"Top priority","selected":false,"children":[]},{"value":"10001","label":"Critical","selected":false,"children":[]},{"value":"10002","label":"Major","selected":false,"children":[]},{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":true,"children":[]},{"value":"3","label":"Medium","selected":false,"children":[]},{"value":"10004","label":"Trivial","selected":false,"children":[]},{"value":"10003","label":"Low (migrated)","selected":false,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10594","fieldConfigId":"10898","label":"NPS","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"11811","label":"1 - never","selected":true,"children":[]},{"value":"11812","label":"2 - extremely unlikely","selected":false,"children":[]},{"value":"11813","label":"3 - very unlikely","selected":false,"children":[]},{"value":"11814","label":"4 - unlikely","selected":false,"children":[]},{"value":"11815","label":"5 - neutral","selected":false,"children":[]},{"value":"11816","label":"6 - somewhat likely","selected":false,"children":[]},{"value":"11817","label":"7 - likely","selected":false,"children":[]},{"value":"11818","label":"8 - very likely","selected":false,"children":[]},{"value":"11819","label":"9 - extremely likely","selected":false,"children":[]},{"value":"11820","label":"10 - certain","selected":false,"children":[]}],"noneOptionRequired":true}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/4/create/10018","requestValidateBaseUrl":"/servicedesk/customer/portal/4/validate/10018","calendarParams":{"firstDay":0,"date":"2025-04-17T09:40:23+0200","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjOTdjOWZiMC0xZmVjLTRlNGMtOTk0NS1hOTBmM2EyYjMwNGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ4NzY4MjMsIm5iZiI6MTc0NDg3NTYyM30.QwmKCTNvpxiOOHdDvXstocAHjXIWuSnalr-YT29Ft7U","targetCollection":"upload-project-10003","endpointUrl":"https://api.media.atlassian.com","clientId":"c97c9fb0-1fec-4e4c-9945-a90f3a2b304e","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":3,"updated":"2025-04-15T08:13:24.114680931Z","publish":{"jira":{"issueRequestTypeIds":[10012],"newIssueIssueTypeIds":[10012],"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[10018],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":3,"name":"Lexogen Customer Feedback 2025","submit":{"lock":false,"pdf":true},"templateFormUuid":"b6a37ec4-1cf9-4767-9444-ad54bda9b4de"},"layout":[{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"f927a3b5-760a-4559-979e-779b37639d3a"},"content":[{"type":"text","text":"Thanks for recently getting in touch with us at Lexogen. We hope we were able to meet your expectations! "}]},{"type":"paragraph","attrs":{"localId":"e568c16d-47fd-4008-9dc4-4b008c193e0b"},"content":[{"type":"text","text":"Please help us achieve our goal of continuous improvement by taking 2 minutes to give us your feedback."}]},{"type":"rule"},{"type":"paragraph","attrs":{"localId":"507ec9fd-1cf6-418b-8c8c-361216b792db"},"content":[{"type":"text","text":"Which Lexogen product or service does this feedback relate to?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":19},"layout":"default","localId":"2642c2ac-adef-4333-b4f0-8e7b915935aa"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"9ae098b2-8f5d-4b21-8f42-d6a84f4d3426"},"content":[{"type":"text","text":"Which Lexogen product?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":34},"layout":"default","localId":"3a7b5e8e-25af-4c11-92d3-8c333adebd9d"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":43},"layout":"default","localId":"4c17d747-978f-4e39-9a60-7d51a690be30"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"6122abdc-b7c2-426e-9b59-817e6657e928"},"content":[{"type":"text","text":"What kind of Service project?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":36},"layout":"default","localId":"5bce9f48-5d30-48d4-b4c0-eaa33e42fd20"}},{"type":"paragraph","attrs":{"localId":"2862a188-ac73-49d8-aa91-79272c089dce"},"content":[{"type":"text","text":"Did the Service fulfill all your needs?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":37},"layout":"default","localId":"02340740-6394-449c-a66d-e5c1509b0246"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"30adbd17-647a-4aa5-bfc8-5a698b4899d9"},"content":[{"type":"text","text":"Which aspects of the Service fell short?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":39},"layout":"default","localId":"1ae9c29a-8314-479d-9990-af9f0eb72c53"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":41},"layout":"default","localId":"343052d2-abbd-44ec-ad13-13987bf1c6e8"}}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"paragraph","attrs":{"localId":"474c875c-0739-4c00-aedd-e3d7232f7f34"},"content":[{"type":"text","text":"How satisfied are you with our response time during your interactions with Lexogen?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":44},"layout":"default","localId":"23f5e95e-8fcd-4f62-8af0-42173a55a7ec"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"a15f962b-9d8a-4309-90dc-24d79ba17c66"},"content":[{"type":"text","text":"What experience was it that made you perceive a too slow response time?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":52},"layout":"default","localId":"899fd6dc-3174-47e5-af2d-91930c6bec15"}}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"paragraph","attrs":{"localId":"a243fae0-7e30-47ec-ad20-e44097064b76"},"content":[{"type":"text","text":"How do you rate the performance quality of Lexogen’s products or service?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"1e290451-316d-46ee-af2c-65bd22f8f1a6"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"022c141a-ba62-4e5c-afcf-74656c0f5bcb"},"content":[{"type":"text","text":"What experience was it that made you perceive a lack of quality in Lexogen’s products or service?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":50},"layout":"default","localId":"762d73f8-6fc9-4b3a-8dc0-fc1eaf7c08d4"}}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"paragraph","attrs":{"localId":"6309e730-41bd-4c2b-ac78-322861945010"},"content":[{"type":"text","text":"How likely are you to recommend Lexogen to a friend or colleague?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":29},"layout":"default","localId":"dae4ae36-6493-4acc-b1f5-25738196774c"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"24c2250e-0b60-406a-9dbc-5cdcc3449967"},"content":[{"type":"text","text":"What can we do better? ","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":9},"layout":"default","localId":"a30b771d-2721-4497-a848-37a5cda6de30"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"b7404a7d-0fc1-41e7-ab07-d8ee19274ff8"},"content":[{"type":"text","text":"What did you like most? How do we stand out?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":51},"layout":"default","localId":"270b9477-d0dd-4f1c-8f95-57c2ef7913e6"}}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"paragraph","attrs":{"localId":"5c16cdba-8a2e-43eb-a079-696ed3e3cbf3"},"content":[{"type":"text","text":"We may contact you to follow up on your feedback. Are you ok with that?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":47},"layout":"default","localId":"1d91ceaf-cd7b-43ba-8fd4-2fcb9a185303"}},{"type":"paragraph","attrs":{"localId":"38116a61-fde7-4d82-96d3-fe0a523ea7d8"},"content":[{"type":"text","text":"Contact Details","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":24},"layout":"default","localId":"04629ba3-757b-4fa4-847d-ab1117dc89ab"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":22},"layout":"default","localId":"552102a7-af37-4930-bf86-7480705e86eb"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":26},"layout":"default","localId":"3ff27660-32db-4de3-ba4b-a0a5cd3f32ac"}},{"type":"paragraph","attrs":{"localId":"089c5161-653e-40a4-b444-ffa1ad849245"},"content":[{"type":"text","text":"Your feedback and contact information is treated confidentially. Please see our "},{"type":"text","text":"privacy policy","marks":[{"type":"link","attrs":{"href":"https://www.lexogen.com/privacy-policy/"}}]},{"type":"text","text":" for further details. "}],"marks":[{"type":"alignment","attrs":{"align":"center"}}]},{"type":"rule"},{"type":"paragraph","attrs":{"localId":"fd2d0a31-ed30-4d62-8c99-0eb2f91ce422"},"content":[{"type":"text","text":"Thank you for your generous insights!","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}],"marks":[{"type":"alignment","attrs":{"align":"center"}}]},{"type":"paragraph","content":[],"marks":[{"type":"alignment","attrs":{"align":"center"}}]},{"type":"paragraph","content":[],"marks":[{"type":"alignment","attrs":{"align":"center"}}]},{"type":"paragraph","content":[]}]}],"conditions":{"45":{"t":"sh","i":{"co":{"cIds":{"44":["12757","12758"]}}},"o":{"sIds":["7"]}},"40":{"t":"sh","i":{"co":{"cIds":{"39":["12751"]}}},"o":{"sIds":["5"]}},"33":{"t":"sh","i":{"co":{"cIds":{"19":["12661"]}}},"o":{"sIds":["1"]}},"35":{"t":"sh","i":{"co":{"cIds":{"19":["12662"]}}},"o":{"sIds":["3"]}},"48":{"t":"sh","i":{"co":{"cIds":{"29":["12465","12464","12463"]}}},"o":{"sIds":["12"]}},"32":{"t":"sh","i":{"co":{"cIds":{"29":["12456","12457","12458","12459","12460","12461","12462"]}}},"o":{"sIds":["11"]}},"42":{"t":"sh","i":{"co":{"cIds":{"34":["12745"]}}},"o":{"sIds":["2"]}},"38":{"t":"sh","i":{"co":{"cIds":{"37":["12695"]}}},"o":{"sIds":["4"]}},"30":{"t":"sh","i":{"co":{"cIds":{"3":["12762","12763"]}}},"o":{"sIds":["9"]}}},"sections":{"12":{"conditions":["48"]},"8":{"conditions":[]},"4":{"conditions":["38","35"]},"13":{"conditions":[]},"5":{"conditions":["40","38","35"]},"10":{"conditions":[]},"2":{"conditions":["42","33"]},"7":{"conditions":["45"]},"3":{"conditions":["35"]},"11":{"conditions":["32"]},"9":{"conditions":["30"]},"6":{"conditions":[]},"1":{"conditions":["33"]}},"questions":{"34":{"type":"cl","label":"select one","description":"","validation":{"rq":true},"jiraField":"customfield_11136","questionKey":""},"51":{"type":"pg","label":"Briefly describe what sets us apart in your eyes.","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"19":{"type":"cd","label":"select one","description":"","validation":{"rq":true},"jiraField":"customfield_11070","questionKey":""},"9":{"type":"pg","label":"Let us know how we can improve.","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"44":{"type":"cs","label":"Select one","description":"","validation":{"rq":true},"jiraField":"customfield_11139","questionKey":""},"22":{"type":"te","label":"Email Address","description":"","validation":{"rq":false},"jiraField":"customfield_10075","questionKey":""},"24":{"type":"ts","label":"Full Name","description":"","validation":{"rq":false},"jiraField":"customfield_10074","questionKey":""},"43":{"type":"tl","label":"Please specify, which other product your feedback relates to.","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"47":{"type":"cm","label":"select one","description":"","validation":{"rq":true},"jiraField":"customfield_10598","questionKey":""},"3":{"type":"cs","label":"select one","description":"","validation":{"rq":true},"jiraField":"customfield_11140","questionKey":""},"52":{"type":"pg","label":"Briefly describe your experience.","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"26":{"type":"ts","label":"Phone Number","description":"","validation":{"rq":false},"jiraField":"customfield_10596","questionKey":""},"50":{"type":"pg","label":"Briefly describe what you did not like or what did not work for you.","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"37":{"type":"cm","label":"Please chose","description":"","validation":{"rq":true},"jiraField":"customfield_11103","questionKey":""},"36":{"type":"cd","label":"select one","description":"","validation":{"rq":true},"jiraField":"customfield_11071","questionKey":""},"39":{"type":"cl","label":"Select all that apply","description":"","validation":{"rq":true,"mns":1},"jiraField":"customfield_11137","questionKey":""},"29":{"type":"cs","label":"select one","description":"","validation":{"rq":true},"jiraField":"customfield_10932","questionKey":""},"41":{"type":"tl","label":"Please specify","description":"","validation":{"rq":true},"choices":[],"questionKey":""}}},"uuid":"b6a37ec4-1cf9-4767-9444-ad54bda9b4de"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":3,"updated":"2025-04-15T08:13:24.114680931Z","publish":{"jira":{"issueRequestTypeIds":[10012],"newIssueIssueTypeIds":[10012],"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[10018],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":3,"name":"Lexogen Customer Feedback 2025","submit":{"lock":false,"pdf":true},"templateFormUuid":"b6a37ec4-1cf9-4767-9444-ad54bda9b4de"},"layout":[{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"f927a3b5-760a-4559-979e-779b37639d3a"},"content":[{"type":"text","text":"Thanks for recently getting in touch with us at Lexogen. We hope we were able to meet your expectations! "}]},{"type":"paragraph","attrs":{"localId":"e568c16d-47fd-4008-9dc4-4b008c193e0b"},"content":[{"type":"text","text":"Please help us achieve our goal of continuous improvement by taking 2 minutes to give us your feedback."}]},{"type":"rule"},{"type":"paragraph","attrs":{"localId":"507ec9fd-1cf6-418b-8c8c-361216b792db"},"content":[{"type":"text","text":"Which Lexogen product or service does this feedback relate to?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":19},"layout":"default","localId":"2642c2ac-adef-4333-b4f0-8e7b915935aa"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"9ae098b2-8f5d-4b21-8f42-d6a84f4d3426"},"content":[{"type":"text","text":"Which Lexogen product?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":34},"layout":"default","localId":"3a7b5e8e-25af-4c11-92d3-8c333adebd9d"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":43},"layout":"default","localId":"4c17d747-978f-4e39-9a60-7d51a690be30"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"6122abdc-b7c2-426e-9b59-817e6657e928"},"content":[{"type":"text","text":"What kind of Service project?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":36},"layout":"default","localId":"5bce9f48-5d30-48d4-b4c0-eaa33e42fd20"}},{"type":"paragraph","attrs":{"localId":"2862a188-ac73-49d8-aa91-79272c089dce"},"content":[{"type":"text","text":"Did the Service fulfill all your needs?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":37},"layout":"default","localId":"02340740-6394-449c-a66d-e5c1509b0246"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"30adbd17-647a-4aa5-bfc8-5a698b4899d9"},"content":[{"type":"text","text":"Which aspects of the Service fell short?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":39},"layout":"default","localId":"1ae9c29a-8314-479d-9990-af9f0eb72c53"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":41},"layout":"default","localId":"343052d2-abbd-44ec-ad13-13987bf1c6e8"}}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"paragraph","attrs":{"localId":"474c875c-0739-4c00-aedd-e3d7232f7f34"},"content":[{"type":"text","text":"How satisfied are you with our response time during your interactions with Lexogen?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":44},"layout":"default","localId":"23f5e95e-8fcd-4f62-8af0-42173a55a7ec"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"a15f962b-9d8a-4309-90dc-24d79ba17c66"},"content":[{"type":"text","text":"What experience was it that made you perceive a too slow response time?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":52},"layout":"default","localId":"899fd6dc-3174-47e5-af2d-91930c6bec15"}}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"paragraph","attrs":{"localId":"a243fae0-7e30-47ec-ad20-e44097064b76"},"content":[{"type":"text","text":"How do you rate the performance quality of Lexogen’s products or service?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"1e290451-316d-46ee-af2c-65bd22f8f1a6"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"022c141a-ba62-4e5c-afcf-74656c0f5bcb"},"content":[{"type":"text","text":"What experience was it that made you perceive a lack of quality in Lexogen’s products or service?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":50},"layout":"default","localId":"762d73f8-6fc9-4b3a-8dc0-fc1eaf7c08d4"}}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"paragraph","attrs":{"localId":"6309e730-41bd-4c2b-ac78-322861945010"},"content":[{"type":"text","text":"How likely are you to recommend Lexogen to a friend or colleague?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":29},"layout":"default","localId":"dae4ae36-6493-4acc-b1f5-25738196774c"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"24c2250e-0b60-406a-9dbc-5cdcc3449967"},"content":[{"type":"text","text":"What can we do better? ","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":9},"layout":"default","localId":"a30b771d-2721-4497-a848-37a5cda6de30"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"b7404a7d-0fc1-41e7-ab07-d8ee19274ff8"},"content":[{"type":"text","text":"What did you like most? How do we stand out?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":51},"layout":"default","localId":"270b9477-d0dd-4f1c-8f95-57c2ef7913e6"}}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"paragraph","attrs":{"localId":"5c16cdba-8a2e-43eb-a079-696ed3e3cbf3"},"content":[{"type":"text","text":"We may contact you to follow up on your feedback. Are you ok with that?","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":47},"layout":"default","localId":"1d91ceaf-cd7b-43ba-8fd4-2fcb9a185303"}},{"type":"paragraph","attrs":{"localId":"38116a61-fde7-4d82-96d3-fe0a523ea7d8"},"content":[{"type":"text","text":"Contact Details","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":24},"layout":"default","localId":"04629ba3-757b-4fa4-847d-ab1117dc89ab"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":22},"layout":"default","localId":"552102a7-af37-4930-bf86-7480705e86eb"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":26},"layout":"default","localId":"3ff27660-32db-4de3-ba4b-a0a5cd3f32ac"}},{"type":"paragraph","attrs":{"localId":"089c5161-653e-40a4-b444-ffa1ad849245"},"content":[{"type":"text","text":"Your feedback and contact information is treated confidentially. Please see our "},{"type":"text","text":"privacy policy","marks":[{"type":"link","attrs":{"href":"https://www.lexogen.com/privacy-policy/"}}]},{"type":"text","text":" for further details. "}],"marks":[{"type":"alignment","attrs":{"align":"center"}}]},{"type":"rule"},{"type":"paragraph","attrs":{"localId":"fd2d0a31-ed30-4d62-8c99-0eb2f91ce422"},"content":[{"type":"text","text":"Thank you for your generous insights!","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#008da6"}}]}],"marks":[{"type":"alignment","attrs":{"align":"center"}}]},{"type":"paragraph","content":[],"marks":[{"type":"alignment","attrs":{"align":"center"}}]},{"type":"paragraph","content":[],"marks":[{"type":"alignment","attrs":{"align":"center"}}]},{"type":"paragraph","content":[]}]}],"conditions":{"45":{"t":"sh","i":{"co":{"cIds":{"44":["12757","12758"]}}},"o":{"sIds":["7"]}},"40":{"t":"sh","i":{"co":{"cIds":{"39":["12751"]}}},"o":{"sIds":["5"]}},"33":{"t":"sh","i":{"co":{"cIds":{"19":["12661"]}}},"o":{"sIds":["1"]}},"35":{"t":"sh","i":{"co":{"cIds":{"19":["12662"]}}},"o":{"sIds":["3"]}},"48":{"t":"sh","i":{"co":{"cIds":{"29":["12465","12464","12463"]}}},"o":{"sIds":["12"]}},"32":{"t":"sh","i":{"co":{"cIds":{"29":["12456","12457","12458","12459","12460","12461","12462"]}}},"o":{"sIds":["11"]}},"42":{"t":"sh","i":{"co":{"cIds":{"34":["12745"]}}},"o":{"sIds":["2"]}},"38":{"t":"sh","i":{"co":{"cIds":{"37":["12695"]}}},"o":{"sIds":["4"]}},"30":{"t":"sh","i":{"co":{"cIds":{"3":["12762","12763"]}}},"o":{"sIds":["9"]}}},"sections":{"12":{"conditions":["48"]},"8":{"conditions":[]},"4":{"conditions":["38","35"]},"13":{"conditions":[]},"5":{"conditions":["40","38","35"]},"10":{"conditions":[]},"2":{"conditions":["42","33"]},"7":{"conditions":["45"]},"3":{"conditions":["35"]},"11":{"conditions":["32"]},"9":{"conditions":["30"]},"6":{"conditions":[]},"1":{"conditions":["33"]}},"questions":{"34":{"type":"cl","label":"select one","description":"","validation":{"rq":true},"jiraField":"customfield_11136","questionKey":""},"51":{"type":"pg","label":"Briefly describe what sets us apart in your eyes.","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"19":{"type":"cd","label":"select one","description":"","validation":{"rq":true},"jiraField":"customfield_11070","questionKey":""},"9":{"type":"pg","label":"Let us know how we can improve.","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"44":{"type":"cs","label":"Select one","description":"","validation":{"rq":true},"jiraField":"customfield_11139","questionKey":""},"22":{"type":"te","label":"Email Address","description":"","validation":{"rq":false},"jiraField":"customfield_10075","questionKey":""},"24":{"type":"ts","label":"Full Name","description":"","validation":{"rq":false},"jiraField":"customfield_10074","questionKey":""},"43":{"type":"tl","label":"Please specify, which other product your feedback relates to.","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"47":{"type":"cm","label":"select one","description":"","validation":{"rq":true},"jiraField":"customfield_10598","questionKey":""},"3":{"type":"cs","label":"select one","description":"","validation":{"rq":true},"jiraField":"customfield_11140","questionKey":""},"52":{"type":"pg","label":"Briefly describe your experience.","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"26":{"type":"ts","label":"Phone Number","description":"","validation":{"rq":false},"jiraField":"customfield_10596","questionKey":""},"50":{"type":"pg","label":"Briefly describe what you did not like or what did not work for you.","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"37":{"type":"cm","label":"Please chose","description":"","validation":{"rq":true},"jiraField":"customfield_11103","questionKey":""},"36":{"type":"cd","label":"select one","description":"","validation":{"rq":true},"jiraField":"customfield_11071","questionKey":""},"39":{"type":"cl","label":"Select all that apply","description":"","validation":{"rq":true,"mns":1},"jiraField":"customfield_11137","questionKey":""},"29":{"type":"cs","label":"select one","description":"","validation":{"rq":true},"jiraField":"customfield_10932","questionKey":""},"41":{"type":"tl","label":"Please specify","description":"","validation":{"rq":true},"choices":[],"questionKey":""}}},"uuid":"b6a37ec4-1cf9-4767-9444-ad54bda9b4de"},"linkedJiraFields":["customfield_11139","customfield_11070","customfield_10932","customfield_11071","customfield_11140","customfield_10074","customfield_10075","customfield_10596","customfield_11136","customfield_11103","customfield_10598","customfield_11137"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}